Contact information

Effective Date: September 17, 2026
Store Name: ShapeCraft Haven
Company: BERRY LLC
Store Website: https://i1ur0z-2r.myshopify.com
Thank you for visiting ShapeCraft Haven, your source for geometric educational toys, translucent light‑table manipulatives, 3D fidget toys, bead sets, jewelry‑making supplies, DIY craft accessories and key‑chain making kits. We are happy to assist you with order questions, product inquiries, return‑refund requests, shipping issues and general support.

How to Reach Us

Support Email: [email protected]
Please include your order number in your email whenever you are writing about an existing order. Our standard reply time is 1‑3 business days (Monday‑Friday). Messages received on weekends or US federal holidays will be answered on the next business day.

Business Mailing Address

BERRY LLC 531 Us Hwy 22 East, Suite 232 Whitehouse Station, NJ 08889 United States
Note: This is our business mailing address. This location is not an open retail store; in‑person walk‑ins are not accepted.

Common Topics for Your Message

  • Order status, tracking number, shipping delays
  • Damaged, defective, missing or incorrect items
  • Return authorization, refund and exchange requests
  • Product details, material information, safety‑related questions for geometric toys & bead jewelry supplies
  • Questions about our policies (Shipping Policy, Return & Refund Policy, Terms of Service, Legal Disclaimer)
  • General feedback, suggestions and partnership inquiries

Quick Links to Our Store Policies

  • Return & Refund Policy ‑ Rules for returns, refunds and exchanges
  • Shipping Policy ‑ Processing times, domestic & international shipping rules
  • Terms of Service ‑ General terms for using our website and placing orders
  • Legal Disclaimer ‑ Safety, liability and intellectual‑property statements

Important Reminders

  • We do not offer phone support at this time; all customer service is handled via email.
  • All return requests must receive RMA authorization by email before sending items back. Unauthorized returned packages cannot be processed.
  • For damaged or wrong‑item claims, please attach clear photos or videos of product, packaging and shipping box in your email within 7 days after delivery.

Company Information

Legal Entity: BERRY LLC
Store Brand: ShapeCraft Haven
Website: https://i1ur0z‑2r.myshopify.com
Contact Email: [email protected]
Mailing Address: 531 Us Hwy 22 East, Suite 232, Whitehouse Station, NJ 08889, US